Product tour

Three minutes, start to finish.

One real job, from a family's first click to a completed order. No slides, no voice-over selling — just the screens you would actually use, in the order you would use them.

Chapters Six, with timestamps.
Jump to the part that
answers your question.
Watch

The whole loop, once.

Product tour 03:12

Video slot — not recorded yet. Screen capture over a real catalog, captioned, no talking head. The chapters below become clickable timestamps once it exists.

Chapters
  1. 01Stocking your catalog and pricing it
  2. 02The family's four steps
  3. 03Reviewing, adjusting and locking a design
  4. 04Sending it to the shop
  5. 05Following the order to completion
  6. 06A custom request, end to end
Transcript

What the tour covers, in words.

Written out, because some people would rather read it, and because a video with no text is no use to anyone who cannot hear it.

01Stocking your catalog and pricing it
Turning models on and off for your store, arranging the order families meet them in, choosing which stones you offer, and setting your retail price for each model and stone. Where stones are sold per piece, pricing those groups.

Full transcript is added when the video is recorded.
02The family's four steps
A family opening their link: choosing a model from your catalog, choosing the stone and seeing it applied, placing the photograph and setting the lettering and carving on each face, then reviewing the summary and saving.

Full transcript is added when the video is recorded.
03Reviewing, adjusting and locking a design
A submitted design arriving in your pipeline, reading the specification, adjusting the price for that one job, sending the revised quote, the family confirming it, and locking the plan.

Full transcript is added when the video is recorded.
04Sending it to the shop
Turning a locked plan into a production order, and what that order carries with it: sizes in inches piece by piece, the stone, the photograph, the lettering and the carving.

Full transcript is added when the video is recorded.
05Following the order to completion
Our confirmation, the move into production, and completion — and the plain-language version of the same progress that the family sees in their own account.

Full transcript is added when the video is recorded.
06A custom request, end to end
A family asking for a shape that does not exist: the request thread with its drawings, your note to us, our answer, the finished shape registered to your store, and you putting it on sale.

Full transcript is added when the video is recorded.
Ready when you are

Prefer to try it yourself?

We can set up a store with your models so you can run a real job through it instead of watching someone else's.

Request an account See the tour first